Upcoming Events


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9:45 – 10:45 am
B2) Start Clean Finish Clean Ken Thomas & Ben Gandy | Envisor Consulting

Every company has a system for doing business. Some good, some not so good. Good systems create predictable outcomes. In the landscape business we seek 3 main outcomes on every job. • Happy Clients • Profitable Work • Happy Employees Unfortunately without a well thought out and intentional system to deliver our product and services the chances of hitting all three objectives are pretty slim. In this seminar Ken Thomas presents his proven Start Clean Finish Clean product delivery system. Start Clean Finish Clean insures that each job that your company produces will follow a predictable path from lead-design-estimate- sold work in process- job close out. And each job will produce the 3 keys to success.

1:00 – 2:00 pm
C1) Introduction to Account Management Ken Thomas | Envisor Consulting

Whether in Commercial or Residential Maintenance the keys to success depend heavily on the account manager. In this seminar Ken Thomas shares the fundamentals of landscape maintenance account management learned over years of working in both the landscape and property management industry. In this seminar we will review the fundamentals and key skills needed to master the role of Account Manager

2:00-3:00 pm
D1) Extra Mile Service Ken Thomas and Ben Gandy| Envisor Consulting

In every industry there are good companies and great companies. The difference is in the people and the service they deliver. In this seminar learn how to differentiate your company from the competition by delivering extra mile service. Learn from leaders in other industries and apply their principals of success to your business. Attendees will learn: • The value of extra mile service • What to do when we make mistakes and we will • How to build Level 3 Partnerships that will create loyalty, extra sales and refer.


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FNGLA’s Education on the Go

Business Oriented Workshops in Florida

Envisor is pleased to partner with FNGLA to provide business-oriented workshops for Landscape Professionals! We are excited to offer two different training tracks – one for business leaders and one for account managers.

The Keys to Business Success

January 17 | Ft. Lauderdale, FL

Business leaders will hear about the keys to business success in a holistic series of seminars. This is an excellent opportunity for business leaders in the landscape industry to take advantage of the experience and wisdom provided by our founders, Ken Thomas and Ben Gandy.

Join us to learn about the keys to business success, including:

  • Understanding the Business Life Cycle
  • Start Clean, Finish Clean: The Key to Business Process
  • DiSC: Using Personality Profiles to Foster Stronger Communication
  • Lean Applications in Landscape Production

Account Manager Boot Camp

December 9 | Orlando, FL
February 24 | Jacksonville, FL

Account managers will have the opportunity to learn from Thomas and Gandy about best practices for their industry. This track aims to equip managers with the know-how to help their businesses run smoothly and meet clients’ needs.

Topics covered in this track include:

  • Introduction to Account Management
  • Extra Mile Service: Keys to Customer Service Excellence
  • Onboarding New Clients: A Systematic Approach
  • Site Visits: Being Efficient and Effective
  • Upselling Enhancements: Critical Elements to Vertical Selling

Sessions run from 8:30 – 4:30 and lunch will be provided. Please click here to register on FNGLA’s website. We look forward to seeing you there!


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Landscape Session Mobile Convention Center 2nd Floor, Room 202 January 18, 2017 9:00 a.m. to 5:00 p.m.

9:00 am

Leadership vs Management – Understanding the Difference

Parke Kallenberg, Success Partner, Advance Training & Development

Are you focused on the people or the process? Do people follow you naturally or do they wait for you to manage? Understanding the differences and knowing your own tendencies can improve your balance between leading and managing any team, simplify your days and improve your results.

11:00 am

Customer Service – Building Relationships Through Communication, Trust, and Results

Parke Kallenberg, Success Partner, Advance Training & Development

How you communicate matters! Discover how to establish long lasting relationships with your clients by providing clear and consistent communication while building trust through results.

2:00 pm

Efficiency – Reward Your Bottom Line by Encouraging Employees to Work Smarter

Ben Gandy, Principal, Envisor Consulting

When is the last time you stopped to evaluate efficiency in your growing and changing business? As higher priorities continue piling up, efficiency adjustments are often cast aside for a “this is how we’ve always done it” mentality. Change is never easy, so take a deep breath and some good notes as you learn how to eliminate waste in your business.

Landscape Architect Session Mobile Convention Center 2nd Floor, Room 204 January 18, 2017 1:00 pm to 5:00 pm

2:00 pm

Challenges Associated with the Landscape Architect and Landscape Contractor Relationship

Ken Thomas, Principal, Envisor Consulting

A discussion on design-build challenges in this dynamic relationship from the contractor’s perspective. This discussion should help you earn more referrals from your client base and landscape construction companies.


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EVENT DETAILS

The 2017 South Carolina Landscape and Turfgrass Association Annual Conference and Trade Show is on January 25. We are excited about our second year at the Columbia Metropolitan Convention Center in the heart of the Congaree Vista at 1101 Lincoln Street, Columbia, South Carolina 29201.
We are thrilled to host over 600 green industry professionals from throughout South Carolina and beyond, including: landscape contractors, turfgrass professionals, nurserymen, landscape maintenance firm operators, education and extension specialists, municipal groundskeepers, pesticide applicators, and others. Also, multi-state pesticide recertification credits (for South Carolina and North Carolina) will be available.
Please see the registration details and agenda below for more information. Also, you can view the Exhibitor and Sponsorship Information brochure. Please feel free to contact Will Kinney at 803-787-0996 or info@sclta.com with any questions.

BUSINESS DEVELOPMENT TRACK:
• 8:10-8:20 a.m. OPENING ON TRADE SHOW FLOOR
• 8:30–8:45 a.m. Introductions, Ice Breaker
• 8:45–9:30 a.m. Life Cycle of a Landscape Business
• 9:30–10:45 a.m. The Essentials of Business Success
• 10:45–11:15 a.m. BREAK
• 11:15 a.m.–12:30 p.m. Start Clean / Finish Clean
• 12:30–2:00 p.m. LUNCH
• 1:00 p.m. SCLTA BUSINESS MEETING
• 2:00–3:00 p.m. Lean in the Landscape
• 3:00–3:30 p.m. BREAK
• 3:30–4:15 p.m. Lean in the Landscape, continued
• 4:15–4:30 p.m. Summary and Close

Business Development Track presentations will be offered by Ben Gandy and Ken Thomas of Atlanta-based Envisor Consulting.

View the Envisor Consulting video for more information on their nationally recognized “Green Dot” operating system that they will share with SCLTA at our conference.